Once the product is selected it goes into the software’s installation work order. All external contractors are added to the work order via a downloadable app on their mobile phones. This gives technicians easy access to their work orders, they can update their progress on site and add notes that will remain on record for future inquiries.
This app allows technicians to work on site instead of constantly returning to the office to update records.
The Fibre Network Management Software will greatly reduce errors and speed up installation while creating a summary and history of the entire installation in order to assist with any query or audit.
By using the latest OCR (Optical Character Recognition) and barcode recognition technology, we can link a specific device to a specific address/customer. Once the installation process has been completed, the system can then automatically configure the consumer device to activate the service. This will drastically reduce errors and time to go live. An installation work order process can only be closed once installation is complete.